Thank you for shopping at Pink Flame Creations. We want to ensure you are completely satisfied with your purchase, and we are here to help you.
You are entitled to return a product if you believe that there is a problem with it. Please contact us to discuss the problem before returning the product.
Once we receive your returned item, we will inspect it and notify you that we have received your returned item.
We will at our discretion provide you with a replacement product or a refund of the original purchase price. If a refund is approved, we will initiate the refund to you via your original method of payment. It may take up to 5 business days for your refund to by processed by the payment gateway.
You will be responsible for paying for your own shipping costs for returning your item.
If you have any questions on how to return your item to us, please contact us by email: sales@pinkflamecreations.com.au
